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FAQs - General
 
How often is the different content/data on the website updated?
There are no hard and fast rules on how often content is updated. However, it is our goal to keep all content as timely as possible. The content is created in varying time frames. For instance, on NASDAQTrader.com, the Head Trader Alerts can be distributed on any day and sometimes twice a day; the Subscriber Bulletins are generally distributed on a monthly basis; and the specifications change much less often. Most of the data included in this website is generated on a scheduled basis. For instance, the NASDAQ-100 Index® is updated every day for the previous day’s closing prices and index values. The Symbol Directory is updated on a daily basis reflecting previous trading day's information. The Share Volume Reports are also updated on a monthly basis and will generally be available 2-3 weeks after the end of the month.
 
What are the minimum browser configuration requirements for viewing the Trader site?
This Web site is best viewed with Internet Explorer 6.x and 1024 x 768 monitor resolution.
 
How can I link to the Trader site using the site logo?
To link to the Trader site(s) using the site logo, you will need to read and agree to the NASDAQ Trader Logo License Agreement. Only after NASDAQ accepts and sends notice to you via e-mail will this License become effective.
 
How do I read the download files on this website?
Download files can be one of the following types:
  • pipe-delimited text (.txt) format files;
  • comma-delimited text (.txt or .csv) format files;
  • fixed width text (.txt) format files; and
  • self-extracting ZIP (.exe) files that expand into pipe-delimited text format files.
Unless otherwise indicated, most of the text files available for download are in pipe-delimited format.

To expand the ZIP files:

  1. When prompted by the browser, save the file to a directory you will remember.
  2. After the file has been saved, open Windows Explorer and find the file that was saved.
  3. Double click on the ZIP file to start the expansion process.
  4. When the WinZIP Self-Extractor dialog box below appears, on the left click on the Extract All Files link.

  5. When Next and Extraction Wizzard below appears, click Next.

  6. Browse to a folder where you want to extract the files or type in the directory. Please note you should choose a directory you will remember such as your desktop. Click Next

  7. A dialog box will appear when the extraction is complete. The Show Extracted Files box is checked as the default. Leave this box checked and click Finish.

  8. Exit from the WinZIP Self-Extractor.

To download the text download files (files with .txt or .csv extension):

  1. A page will appear with pipe-delimited ( | ) text, comma-delimited text, or fixed width text.
  2. This information will need to be saved to your computer. Select File from the menu bar, then the Save As...
  3. Within the Save As dialog box, save the file in a directory that you will remember.
  4. You can now import the data into a spreadsheet or database. The MS Excel Wizard is an excellent way to see the data in a spreadsheet. When importing the text file into MS Excel, select delimited if the text file is either a pipe- or comma-delimited text format file, or select fixed width if the text file is a fixed width text format file.
 
How do I get the RTF files to work?
  1. After clicking on the Download button, select the button "Save File" within the dialog box.
  2. Store the file to a Local or network drive.
  3. Initiate any word processor application (MS Word, WordPerfect, etc...).
  4. Open the file from where you saved it.

In Microsoft Internet Explorer:

If you already have .rtf files associated with a word processor application, the document will appear within your browser after clicking on the Download button. You can then save it to a local or network drive by selecting Save as from the File menu bar.
If not, you should follow along with the directions in the dialog boxes the browsers prompts you with: either "Open it" or "'Save it to disk".

  • If you "Open it", you will be able to associate it with an application using the Windows prompts, it will then appear within your browser.
  • If you "Save it to disk", store the file locally and then open it with any word processor application (MS Word, WordPerfect, etc...)from where you saved it.
 
How can I subscribe to receive email notifications from this website?
NASDAQ members and NASDAQ market data vendors can be notified by e-mail when certain information or data is updated on this website. Please complete and submit the online form on this website.
 
How do I get Monthly Share Volume, Symbol Directory, Trade-or-Move securities in the S&P 400 and SEC Rule 605 Report using File Transfer Protocol (FTP)?
The Monthly Share Volume, NASDAQ Symbol Directory, Trade-or-Move securities in the S&P 400 and NASDAQ-100, or SEC Rule 605 Report can be downloaded using File Transfer Protocol (FTP). Many Internet browsers allow you to establish FTP sessions, and most operating systems (for example, Windows NT, Windows 95, etc.) have built-in applications. The Symbol Directory, NASDAQ-100 Index or NASDAQ Biotechnology Index data can be obtained—as a text file—on a daily basis using any of these programs and standard instructions for each follow.

Using a Web Browser

  1. In the "Address Entry" field, type in ftp://ftp.nasdaqtrader.com, followed by one of the names below:

    Montly Share Volume

    • /MonthlyShareVolume/for Monthly Share Volume

    Symbol Directory

    • /symboldirectory/nasdaq.txt for NASDAQ Issues
    • /symboldirectory/cqssym.txt for CQS Issues (NYSE and AMEX listed)
    • /symboldirectory/fundsym.txt for Mutual Funds
    • /symboldirectory/mrktsym.txt for Market Participants

    Trade-or-Move securities in the S&P 400 and NASDAQ-100

    • /Downloads/NASDAQSP400/

    SEC Rule 11Ac1-5 Reports

    • /OrderExecutionQuality

  2. No login is required.
  3. Press "Enter".
  4. The list of available files will appear. The file name itself is the link for the download.
  5. Click on the link and the file contents will appear.
  6. Select the menu item "File", and then "Save As".
  7. Change the file name, if desired, and click "Close".
Using An Operating System's Built-In Application (Windows NT and Windows 95)
  1. Double click on "Make New Session".
  2. A dialog box will appear (If the Wizard dialog box appears, click on "Cancel"). In the "Host Name" field, type in ftp://ftp.nasdaqtrader.com and then the following:

    Symbol Directory

    • /symboldirectory/

    Trade-or-Move securities in the S&P 400 and NASDAQ-100

    • /Downloads/NASDAQSP400/

  3. Select the Anonymous Session check box. The user name will appear as "anonymous" and the password as "guest."
  4. Click the "Connect" button.
  5. A list of files will display. Double click on any file to see its contents.
  6. Highlight the file you need and click the "Copy" button.
  7. Select the directory where you would like the file to be located and then, click the "Paste" button. The file will appear in the directory you have chosen.

See the Data FAQ for directions on manipulating the data.

 
What is the source of the Monthly Share Volume Reports on NASDAQTrader.com?
The source of the Monthly Share Volume Reports on NASDAQTrader.com is the Automated Confirmation Transaction Service (ACTSM). The party that reports a trade to the "tape" will have the volume credited to their firm's total monthly share volume. For more information on trade reporting rules, please refer to the NASDAQ Trader Manual.
 
How do I obtain a list of UPC 11830 issues from the NASDAQ Issue download file on the Symbol Directory?
The information is available within the NASDAQ Issue download file found in the Symbol Directory. The best way to view a list of UPC 11830 issues is to import the NASDAQ Issues download file into a spreadsheet or database application and then create a filter or query. The following are instructions for importing the data in MS Excel and then filtering the UPC 11830 issues:
  • Click on the NASDAQ Issues download link at the bottom of the Symbol Directory query box.
  • After the ASCII text file is launched, save the text file on your computer.
  • Open the text file in MS Excel.
  • The Text Import Wizard dialog box will appear
  • Within the Original Data Type section, you will be asked to Choose the file type that best describes your data. Click on the radio button next to Delimited. Be sure that "1" is selected in the Start Import at Row and that "Windows (ANSI)" is selected in the File Origin field. Then, click on the Next button.
  • In the next dialog box, within the delimiters section, uncheck the box next to Tab and then check the box next to Other. In the entry box nex to Other, type in the pipe (|) symbol (on your keyboard, its usually located above the Enter key). Then click the Next button.
  • In the final dialog box, you can change the data format for each column of data. Changes can be made at a later date; therefore, it is suggested that you finish the data import by clicking the Finish button.
  • The Symbol Directory will now be in a spreadsheet format.
  • To derive the UPC 11830 issues from this spreadsheet, from the Menu bar, click Data, then Filter, and lastly Auto Filter.
  • On the first row of the spreadsheet you will see UPC 11830 (Column E) with a drop down arrow next to it. Click the arrow.
  • Select the "Y" from the menu list.
  • All of the UPC 11830 issues will now be filtered out.
*These instructions can be used to import and filter other ASCII text files found on this website.
 
How can I print HTML pages from this site without the text being cut off on the right margin?
There are two options:
  • Set your page margins (both left and right margins) to .25 inch or less. Page margins settings are located in the "Page Setup" option (from your browser's menu bar, go to "File" and then to "Page Setup"). You should only need to set your page margins once; or

  • Set your page orientation to "landscape". In Internet Explorer, the page orientation setting is located in the "Page Setup" option (from your browser's menu bar, go to "File" and then to "Page Setup"). In Netscape, the page orientation setting is located in the "Properties" option (from your browser's menu bar, go to "File", then "Print", and then click on the "Properties" button).
 
 
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